Outsource Global is Africa’s leading business process outsourcing company. Outsource Global has the capacity to support over 6000 employees and serves clients across USA, UK, Japan & Africa. We empower companies, seeking to grow their sales, customer service, and back-office teams. We provide remote talents that are trained to execute your bespoke processes.
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Outsource Global builds profitable partnerships with our clients and identifies opportunities where we can help them scale. There are no limitations in terms of the industries we can assist, as we employ and upskill our teams based on the customized requirements of our partner clients.
The infrastructure, training and management is based entirely in our call center in Nigeria. Our focus has always been on ensuring our clients’ success, therefore we continuously endeavour to deliver the highest quality services, whilst looking at ways in which we can exceed expectations.
At Outsource Global, we believe in building partnerships with companies worldwide to positively impact the global business services and foster exponential growth. This growth can include higher-value, multi-processing, specialized services and business functions such as Customer service, IT support, software development-as-a-service, legal services, Artificial Intelligence, medical support services, accounting-as-a-service and data management.
By first understanding your business and the functions within the organization, we find ways to reduce operational costs and increase performance with consistent, quality and reliable service delivery.
Our services are tailored to perfectly suit your business needs and preferences, with a focus on service quality, low-cost and scalable solutions. We help our clients become operationally efficient and competitive. We deploy the best-in-class technology to meet the unique needs of each of our clients. Our solutions are at the cutting edge of contact centre business & knowledge process outsourcing.